Frequently Asked Questions

Does Multipet have a Product Catalog?

Yes, we have a 2014 catalog, but because we are constantly adding new products, always check back at the downloads to see the most current items.

Can I order online through your website?

Currently Multipet does not offer the ability to purchase products online for wholesalers, retailers, or consumers. Please contact us about how we can make Multipet products available to you.

What is Multipet’s Return Policy?

For consumers that have purchased a Multipet product, please contact the retail establishment that you purchased the product from and follow their return policy guidelines.

WARNING: Always supervise your pet when playing with pet toys. Multipet products should be inspected periodically for damage. Do not permit your pet to continue playing with a toy that is broken or damaged. Please discard toy when worn. No pet toy is indestructible.

Intended for Pet use only. Keep out of reach of children.

I'm an existing customer, can I email you my order?

If you are an existing customer with Multipet International, you can email your orders directly to us at orders@multipet.com.

How can my organization obtain images of your products?

All images can be copied off the website by right-clicking on the desired image.